Privacy Policy
How CarChemist collects, uses, and protects your personal and vehicle data.
Last updated: January 2025
CarChemist is committed to protecting the privacy and security of all user, partner, and vehicle data across its app, services, and digital platforms.
Information We Collect
We collect information you provide directly to us, including name, company, email, phone number, and vehicle data submitted through our app or contact forms. We also collect smart features data from your vehicle's OBD port when our smart device is connected.
How We Use Your Information
- To provide car care services, reminders, and diagnostics
- To connect you with certified service partners near you
- To operate and improve our platforms and app features
- To send maintenance reminders and operational notifications
- To comply with legal and regulatory obligations in Saudi Arabia
Data Security
We implement appropriate technical and organisational measures to protect your personal and vehicle data against unauthorised access, alteration, disclosure, or destruction.
Data Retention
We retain your information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Saudi Arabian law.
Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us through our contact page.
Contact
For privacy concerns: hello@carchemist.com or via our contact page.